Self-Service Account Management iOS App
Commerce Kitchen Development Agency | 2017
The Challenge
Design a native iOS app for our client's customers to manage their own vehicle leasing accounts without the need to contact customer care.
My Role
Sole Product Designer responsible for creating the interaction and visual design leveraging mobile best practices and existing style guide provided by the client.
Deliverables Produced | Flows, High Fidelity Mockups
About the Project
Our client engaged us to create a mobile app that would allow their on-the-go vehicle leasing customers to manage their own accounts without the need to contact customer care. Working alongside the product manager, we gathered business and user requirements from the client. As a design team of one, I created user flows and wiremocks to satisfy the client's needs. Borrowing from current mobile best practices and based on a one-page style guide, I was also responsible for creating the visual design. During the final stages of the project, I worked closely with the developer to ensure the delivery of a high-quality experience.
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